You can edit published WhatsApp Flows within Marqvia. Here is a step-by-step guide on how to do it.
1
Select a Published WhatsApp Flow
Forms that are published will be shown with the status "Published."
From the list, select the flow you want to edit. You will be able to click on the "Responses," "Edit Flow," and "Preview" buttons.
2
Edit the Form
Click on the "Edit Flow" button.
You can rename your Flow Name (WhatsApp Form Name) if needed. If not, just click "Save."
You can now edit the form again. Once you have completed your changes, click "Save."
A pop-up will appear. Click "Save" again to confirm.
3
Re-publish the Form
Once it has been saved, the flow will be set back to Draftstatus. You need to re-publish the form again. Just click on "Publish," and the form will be ready to go.
Important: It is highly advisable to Preview your WhatsApp Flow before publishing. Once a form is published, you are not able to delete it. However, you may depreciatea form, and all its responses will still be stored.