Chat

The "Chat module" in Marqvia is your central hub for all customer communication. It allows you to view messages sent or received on different chat platforms and enables you to provide top-notch customer service without juggling multiple applications.

Through the Chat module, you can respond to queries coming from all your connected channels, including WhatsApp, Facebook, Instagram, Telegram, Line, Viber, and WeChat.

The Chat module is designed with different sections to help you efficiently manage conversations and perform various actions.

Click here to learn more about the chat window's features and how to use them.